All orders are shipped within 48 hours Monday-Friday, 9am-5pm.
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders :
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
DIDN’T WORK OUT?
We will gladly accept merchandise for return or exchange for items that are unworn, unwashed and in its original packaging with tags attached. DISCOUNTED ITEMS ARE FINAL SALE!!!
Online orders: Please allow 2-3 weeks for your return to be received. We’ll send you an email when your return has been completed!
For returns made within 14 days of the shipping date, your original method of payment will be refunded in full. After 14 days we will not accept any returns.
Online orders can also be returned in store.
***CUSTOMER PAYS SHIPPING FEES***
In-store purchases: For returns made within 7 days of the purchased date, your original method of payment will be refunded in full. After 7 days you can return an item for store credit only. After 14 days we will not accept any returns.
So you decided you’d rather have a different size or another color in the same style? That’s cool! Fill out the form below and we’ll send you your new items when we receive your merchandise. If any of your requested items are unavailable we will process your exchange as a return.
Exchanges can be made within 14 days of the shipping date. After 14 days we will not accept any exchanges.
***CUSTOMER PAYS FOR SHIPPING THE ITEM(S) BACK, GOLDEN BONES PAYS FOR SHIPPING OF NEW ITEM(S)***
Exchanges can be made within 14 days of the purchase date. After 14 days we will not accept any exchanges.